Frontline Management/Leadership Certificate Series
Being a front-line manager is hard. Meeting organizational demands in an efficient and effective way can be challenging, frustrating and seemingly never ending. In order to succeed, the front-line manager must not only have the technical skills to do the job, but the people skills needed to cultivate and maintain a culture where employees are recognized as the organization’s most important asset and consistently treated that way.
Presented in six (6) three (3) hour sessions, this series explores what it takes for a front-line manager to become a front-line leader. The journey taken in this series begins with self- awareness, travels through making the break from the line to manager, makes stops to consider the success steps needed to supervise well and arrives with the transition of the manager to leader.
Date and Time
Thursday Oct 29, 2020 1:00 PM - 4:00 PM EDT
Thursdays September 24, October 1, 8, 15, 22 & 29
1 pm to 4 pm