Tuesday, January 11, 2022
Northeast Delta Dental President & CEO Releases Book on Crisis Management
CONCORD, N.H.: Northeast Delta Dental President & CEO, Tom Raffio, recently released Prepare for Crisis—Plan to Thrive,The Inside Story of How One Company Did It Right, a book he co-authored with Diane Schmalensee, President of Schmalensee Partners. Throughout the COVID-19 pandemic, all of Northeast Delta Dental’s management decisions were made with the safety and health of its employees and external stakeholders uppermost in its considerations, causing it to focus primarily on providing relief to
